Exchange Policy


The goods shall be replaced within 14 days from the date of purchase in the event of a defect or a manufacturing defect in the product, except for products that carry a warranty for a longer period


In case of replacement, the purchase invoice must be presented


The product must be brought with the box with all its contents, provided that it is intact and unused


Products can only be replaced at the branch where they were purchased


Replacement of products takes place inside our stores only and does not take place by sending a delivery employee


Please keep the balance


The balance is considered a guarantee and no transaction will take place after the sale, including replacement, repair, or others without the presence of the balance