Privacy policy
(published on May 22, 2020 AD)
Terms and Conditions

Andy Moon Trading Company “One Person Company” (the owner of the site am-souq.com) respects your privacy, and strives to comply with applicable legal requirements regarding the collection, processing and transmission of data using am-souq.com or the services provided through it, and this means consent You agree to the Terms of Use and you agree to the Company’s use of your information as described in this Privacy Policy.

Your use of am-souq.com is subject to your acceptance of these Terms of Use and this Privacy Policy. If you do not accept the terms and this privacy policy, you must stop using any of am-souq.com services.

We are committed to maintaining the privacy of registered members and visitors who use or visit the Site. The purpose of this Privacy Policy is to explain the way we use your information, including personal information we obtain from you during your use of the Site.

Customer information is an important part of our business, and we are not in the business of selling this data to others. We share information collected by us as set out below, and with group companies / subsidiaries / affiliates of Andy Moon, which are either subject to this Privacy Policy, or at least follow preventive practices such as those described in the Privacy Clause

Collection and use of personal information

1. While using am-souq.com you will provide us with certain information, as stated below (together referred to as “Personal Information”), which we may collect, store and use to provide the Services and perform our contractual and other obligations, such as to allow us to better understand our users, Improving the experience and performance of the site for users

Information about your name, address, telephone number, email address, billing and credit and debit card information, order history, comments and information about your visits and use of the Site including your IP address, geographic location, browser type and version, system Operation, referral source, visit duration, number of pages, navigation on the site…etc.

Information relating to any transactions between you and us or in connection with the Site, including information relating to any of your purchases of goods or services

Information you provide to us to register with us as a registered user (including your account details)

Information you provide to us to subscribe to am-souq.com services, email notifications and/or electronic newsletters

Any other information and opinions you choose to send to us, including opinions in your reviews of products/services

2. We may use personal information that you provide or that has been obtained from us

To register you on am-souq.com and administer and provide our services, as mentioned on the site

To fulfill our agreement to provide services to you, including those related to the purchase and processing of Products and to obtain amounts to be paid

Analyze and learn about your personal shopping preferences (eg market, customer, and product analysis) to enable us to review, develop and improve the products and services we offer, and to provide relevant information to you and our other customers through our marketing programmes. We may use your personal information to make decisions about the use of automated technology; For example, automatically selecting products and services that we think will be of interest to you through your information held with us. We may keep you informed of these products and services including special offers, discounts, offers and contests (including products and services for companies and other organizations) by any of the following methods: e-mail, telephone (including automated calls), and text message (SMS) and other electronic messages such as picture messages, mail, fax, etc.

When you provide us with your information you will be given the option to state if you do not wish to receive information about these products and services either from us or from carefully selected third parties. To administer any prize draws or contests in which you may wish to participate.

3. We may add the personal information you provide to us with information we receive from third parties (such as credit agencies).

fraud prevention

4. In order to protect our customers and protect us from fraud and theft, we may share all or any of the personal information we obtain (for example, to confirm identity and other information in customer records, including how you manage your account), with other group companies / Subsidiaries / affiliates of Andymoon, other third parties, companies, retailers, financial institutions and others (including law enforcement agencies) involved in fraud prevention and detection, to be used in the same manner.

phone calls

5. All phone calls (incoming/outgoing) may be logged to verify content and may be used in conjunction with your data for the purposes of regulatory compliance, quality control, employee training, prevention, or detection of criminal activity and for problem solving.